Privacy policy
We updated our Privacy Policy on 11th May 2026
If you are a Julia Hargreaves customer or subscriber, or just visiting our website, we collect and use information about you. This Privacy Policy will help you better understand how we collect, use and share your personal information.
What information we collect about you
We strive to limit the information we collect to only what we really need. With your consent we collect personal information when you register for an account, when you use our website, or when you otherwise provide us with information. We collect account and payment information you provide to us, purchases you make, reviews you post.
Identity data – includes title, first name, last name, username or similar identifier.
Contact data – includes billing address, shipping address, email addresses and telephone number.
Financial data – includes payment information, credit card, debit card etc..
Transaction data – includes details about payments to and from you and other details of products and services you have purchased from us.
Technical data – includes IP addresses, browser and network activity, time zone setting and location
Marketing data
Why we process your information
We generally process your information when:
· we have a contractual obligation (for example, to process your order for goods and/or services)
· we have a legal obligation
· we have a legitimate interest (for example, answering questions or providing other types of support and providing and improving our products and services).
Third Parties who process your information
To effectively run our business and deliver the best possible Julia Hargreaves experience we need to partner with various third parties (for example, to provide you with a service). This section outlines who we work with, in what ways and where you can find more information about their privacy policies.
Shopify Inc
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you, including processing payments and providing reports to help us improve our website and service
Personal data Shopify receive, process, analyse and store for us include:
· Name, email, contact, billing and shipping information
· Purchase and other transaction information from our website
· Update(s) about the status of transaction(s)
· Your activity in our store
· Your preference signals
· Your device information for device(s) used when visiting our website, including IP address, browser and network activity
· Other information about your interactions with our store
We use Shopify Email for customer communications (for example, sending, storing and tracking emails).
You can read more about how Shopify uses your personal information here.
Printify Inc
We use this service to fulfil print orders for us.
Personal Information Printify receive and process for us include:
· Contractual data
· Name
· Shipping address
· email address
You can read more about how Printify uses your personal information here.
Paypal
This service processes payments for us.
Personal Information PayPal receive and process for us include:
· Contact details
· Financial information
· Contractual data
You can read more about how PayPal uses your personal information here.
Google Analytics
We use Google Analytics to help us understand how customers use the website.
Google Workspace
We use Google Workspace for business and customer communications.
You can read more about how Google uses your personal information here.
Royal Mail (Click & Drop)
This service delivers our orders for us.
Personal Information Royal Mail receive and process for us include:
· Name
· Shipping address
You can read more about how Royal Mail uses your personal information here.
Your rights over your information
Under data protection law you have rights including:
· Access: Right to request access to your Personal Data.
· Rectification: Right to request us to correct inaccurate or incomplete Personal Data.
· Erasure: Right to request us to erase your Personal Data in certain circumstances.
· Restriction of processing: Right to request us to restrict the processing of your Personal Data in certain circumstances.
· Object to processing: Right to object to the processing of your Personal Data in certain circumstances.
· Data portability: Right to request us to transfer your Personal Data to another organisation, or to you, in certain circumstances.
You can update your account information directly through your Julia Hargreaves account.
How long we retain your information
We retain Personal Data for as long as we have an ongoing business need to do so, unless a different retention period is permitted or required by applicable law.
Changes to the Privacy Policy
We may update this Privacy Policy periodically to account for changes in our collection and/or processing of personal data. We will post the updated Privacy Policy on our website.
How you can contact us
Contact us anytime at support@juliahargreaves.co.uk if you would like to ask about or have concerns about this Privacy Policy, your rights, or our privacy practices.
Julia Hargreaves
124 City Road
London
EC1V 2NX
United Kingdom